** Privacy Policy for Drashti Enterprise **
Effective Date: November 5, 2020
This Master Privacy Policy describes how **Drashti Enterprise** ("We," "Us," or "Our") handles information across its entire ecosystem, including the **drashtiworld.in** website, purchases, IT services, and applications, including the PM POSHAN MDM Application ("mdm\_app").
1. Scope and Information Collected
This policy covers data collected through various interactions, including website usage, service inquiries, product purchases, and subscriptions for applications like mdm\_app.
A. Information You Provide Directly (PII & Business Data)
| Category | Data Collected | Relevance |
|---|---|---|
| Contact & Identity | Name, Email Address, Phone Number, Mailing Address. | Essential for customer support, licensing, and billing. |
| Business/Organizational | Company Name, GST/PAN details, Organization Type, **School/Kendra details** (for mdm\_app). | Required for invoicing, legal compliance, and B2B services. |
| Payment Information | **Transaction details (Amount, Date, Status)**, UPI Transaction IDs (UTR), Payment Gateway References. | Required to process purchases. **We do NOT store full credit/debit card details.** |
| Account Credentials | Usernames and Encrypted Passwords for internal systems. | Required for secure access to subscribed services. |
B. Application and Usage Data (mdm\_app specific)
This data is collected specifically within our dedicated applications for service compliance:
- Scheme Data: Daily Attendance records, Consumption Costs, Monthly Peshgi (Advance) amounts, and automatically generated Voucher/Patrak data.
- Device & Access Data: IP address, browser type, device identifiers, and access timestamps for security and audit logs.
2. How We Use Your Information
We process your data based on legitimate business interests, contractual necessity, and legal compliance, for the following purposes:
- Service Fulfillment & Licensing: To provide, manage, and verify access to purchased IT products, licenses, and subscriptions (including mdm\_app access).
- Financial Processing: To process all payments securely via third-party gateways, issue invoices, and track financial ledger entries.
- Compliance & Auditing (mdm\_app): To generate statutory reports (e.g., Patrak-3) and ensure compliance with Government of India regulations.
- Communication: To respond to inquiries, send service announcements, renewal notices, and critical security alerts.
- Security & Improvement: To monitor for malicious activity and improve the quality and security of our website and applications.
3. Data Sharing and Disclosure
We do **not** sell, trade, or rent User PII or Sensitive Application Data. We only share data with third parties necessary to provide our services or comply with law:
- **Payment Processors:** To authorize and settle financial transactions (Name, Email, Mobile Number, Transaction Details).
- **Government Authorities:** As mandated by law, court order, or governmental authority (e.g., sharing Scheme Data for audit purposes).
- **Hosting & Cloud Providers:** For secure storage and infrastructure support.
4. Data Security and Retention
A. Security Measures
We adopt rigorous security practices across our systems:
- Payment Security: We do not capture or store full credit card numbers. All sensitive payment data is handled directly by secure, PCI DSS-compliant third-party payment gateways.
- PII & Password Hashing: User passwords and authentication data are secured using industry-standard hashing and encryption protocols.
B. Data Retention
We retain your PII and financial records for the duration of our business relationship plus a subsequent period mandated by Indian tax and audit laws (typically 7 years). Scheme-specific data (mdm\_app) is retained for the period required by the relevant Government of India guidelines for scheme auditing.
5. Contacting Us
If you have any questions about this Master Privacy Policy, or wish to exercise any of your data rights, please contact us at:
Drashti Enterprise
Name :Brahmdevji Hitesh M
Email: info@drashtiworld.in
Phone: +91 99166 17400